At
Costar Connections, we think a DVR deserves quality care and attention. After all,
it is watching your valued property. Consequently, a DVR should have a health monitor
system that consistently transmits a signal to let you know it is operating properly.
In the event of a failure, you would most likely want to be notified.
 Many DVR manufacturers offer a “hardware watchdog” feature of some sort. This feature
will detect problems and attempt to restart the DVR to fix the error. When the DVR
fails, this system is supposed to notify you. Conversely, that will not be possible
if the DVR is inoperable.
What if the DVR has failed, and was unable to restart itself?
How would it notify you?
The solution is the
DVR Heartbeat
notification system. The
DVR Heartbeat
sends an email
message when it stops communicating with your DVR. Think of it as a security system
for your security system. The
DVR Heartbeat
system constantly monitors the communication
signals of your DVR. When the DVR stops transmitting, our servers contact the designated
recipients via email alerting the problem.
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